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Privacy Policy

Last Updated: August 25, 2025

1. Introduction

Welcome to XENDMi. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or use our mobile applications (the "Platform") and tell you about your privacy rights and how the law protects you.

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes delivery address, email address and telephone numbers.
  • Financial Data includes bank account and payment card details.
  • Transaction Data includes details about payments to and from you and other details of services you have purchased from us.
  • Location Data includes your real-time location to facilitate package tracking and delivery services.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you (e.g., matching senders with agents).
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

4. Disclosures of Your Personal Data

We may share your personal data with the parties set out below for the purposes set out in section 3 above.

  • Internal Third Parties: Other companies in the XENDMi Group acting as joint controllers or processors.
  • External Third Parties: Service providers acting as processors based who provide IT and system administration services, payment processing, or identity verification.
  • Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

7. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:

Email address: info@xendmi.com